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About Us
Who Is Our Team
Our Company was founded in 1985 by Bruce and Wanda Hollingsworth. They are actively involved in the daily management of the company. The Hollingsworth Family is not new to the Storm Damage Restoration business. Bruce and Wanda have been involved in the insurance restroration business since 1979.Bruce Hollingsworth understands the meaning of hard work. As a high school student, he worked as a photographer and did advertising for his dads hometown newspaper. After leaving the newspaper business he went to work for a large commercial printing company, where he learned how to market and systtem a business, after five years, he went into the roofing business. He quickly achieved tremendous success because he applied the basic principal of any profitable business..... "roll up your shirt sleeves and get the job done."
When speaking to Bruce and Wanda, you will find the company goal is the same today as it was 30 years ago. Every Salesperson is taught to "just build one good roof!" They will concentrate on repairing/replacing just one good roof at a time. In turn that Homeowner will refer Our Team over and over and over to their friends and neighbors. We have proven success stories that confirm this truth. One salesperson has built over 30 additional "good roofs" by simply staying committed to this proven commitment.
We have provided this same commitment of being the best in the business in many states. These include Virginia, Texas, Ohio, Arizona, South Carolina, Colorado, Indiana, Minnesota and Florida in addition to Illinois. We have a A+ rating with the BBB. The ability to be consistent in this industry requires four main ingredients:
Excellent Management Trained Sales Staff
Only Quality Materials Financial Stability
First, "Excellent Management." These multi-talented individuals who direct the year-round daily operations of this company are separated from other companies because they put YOU, the CUSTOMER, before Our Team or themselves. This rare commitment is guaranteed in our written contract.
Also, we realize that all companies will have to address problems from time to time. We have a strict company policy that requires all problems to be addressed ASAP! As we all know, this business commitment generally keeps a small problem from becoming a large problem.
Secondly, "Trained Sales Staff." We demand our Sales Staff to be knowledgeable in every aspect of providing you, the Homeowner, the most complete storm damage repair service in the industry. Each Salesperson is required to complete our detailed, in-house training program. This program includes product knowledge, insurance claim policies/procedures, damage assessment, and quality control.
Every Salesperson is required to know how to provide the very important " Five Steps" to "just build one good roof" which are:
Step Two Represent The Homeowner With Professionalism and Integrity When Dealing With The Insurance Company and Its Adjusters to Assure The Homeowner Is Treated Fairly
Step Three Inspect The Repair Work As It Is Being Completed
Step Four Complete a Detailed Check List After The Work Is Completed
Step Five Complete the Contract For The Homeowner By Collecting The Insurance Companies' Portion Of The Claim
Our Team has completed many successful roofing, siding, and gutter projects. We have many satisfied customers and have provided a list with just a few of these customers. We encourage you to contact them to hear their testimonies of our "Complete Commitment."
Third, "Quality Materials." Our Team is committed to using the highest grade material required for each repair. Initially, most homeowners cannot tell if a contractor has used lower quality materials until a few years have passed. Then it is easy to compare your roof, siding, and gutters to your neighbors and see the difference. We encourage you to call our material suppliers to confirm this statement. We have enclosed a list of them in this information packet.
Fourth, "Financial Stability." We cannot stress enough the importance of this to a homeowner when you are selecting any contractor. Sadly, most contractors require you to put up at least 50 percent of the entire contract amount before they will start your job. To us in the industry, this is a true sign of financial instability. Our Team has the financial stability to work with the insurance companies for the contracted amount through payment schedules mutually agreed upon. This provides you the homeowner with "peace of mind." Most importantly, this will guarantee you will not have liens placed on your home from material suppliers and contractors. We will provided a letter from some of our banking partners who testify in their letters of our financial stability.
Hopefully, the information we have provided you about Our Team in this information packet shows you why we are the best choice for completing your needed repair work. If you have any doubts, please take a moment and call our enclosed references. The Better Business Bureau, in Colorado,Texas, Florida, Minnesota, & Illinois. all have an A+ rating. Find another company owned and operated by the same owners over 20 years. Bruce Hollingsworth is the qualifier of each company and doesn't hide behind other peoples license. Go online and Check out USA Roofing Inc. Andrews Roofing LLC, Aztec Construction Co. with each state and Department of Professional Regulators or we encourage you to call any of our managers to answer your concerns and questions.
